TP-Link’s consolidation of its two smart home brands is now reflected in a single app experience

 

The Wi-Fi router manufacturer TP-Link has finally combined its two smart home brands, Tapo and Kasa, under one Tapo app. Although both companies sell excellent smart plugs, switches, lights, cameras, and other devices at affordable costs, their prior use of different apps led to user confusion. Users’ frustration was exacerbated by the similar appearance and functionality of the devices from both brands, which required them to be managed through two separate apps. Tapo 3.0, the most recent version of the Tapo app, addresses this problem, according to TP-Link.

With this update, users can control all of their devices from a single platform by easily transferring their Kasa devices into the Tapo app. The Tapo app now allows users to streamline their experience by integrating their devices into pre-existing routines or automations. TP-Link acknowledges that certain devices might not be eligible for migration presently, and the migration process operates solely from Kasa to Tapo, not the other way around. Additionally, it remains uncertain whether devices moved to Tapo can still be accessed through the Kasa app. Groups and intelligent actions created in Kasa will move over to the Tapo app without any problems, according to a guide published by TP-Link that walks through the device migration process.

TP-Link has clarified, though, that some Kasa subscriptions—such as Kasa Care for cloud storage of camera footage—will only continue to function within the Kasa app and are not being discontinued. After switching to the Tapo app, users will also need to re-establish connections between their devices and third-party services like Google Home and Amazon Alexa. Groups and intelligent actions created in Kasa will move over to the Tapo app without any problems, according to a guide published by TP-Link that walks through the device migration process. TP-Link has clarified, though, that some Kasa subscriptions—such as Kasa Care for cloud storage of camera footage—will only continue to function within the Kasa app and are not being discontinued. After switching to the Tapo app, users will also need to re-establish connections between their devices and third-party services like Google Home and Amazon Alexa. In fact, even though Tapo and Kasa both sell Wi-Fi products, some of Tapo’s products—like lights, cameras, and sensors—run on the less crowded 922MHz sub-GHz frequency rather than the crowded 2.4GHz band. Still, these gadgets require a hub to function. Though Kasa is still around, recent events make it clear that TP-Link is moving toward the Tapo brand.

This year, Tapo has seen a number of launches that include the introduction of new categories like robot vacuums and different types of outdoor cameras. As a result, Tapo has become the more comprehensive brand, providing a wider variety of compatible device types. Regardless of the business strategy in place, the separation of powers into a single app for devices made by the same company is a big step forward. This simplified approach, which streamlines the user experience across all of TP-Link’s product lines, probably ought to have been an option from the beginning.

Image: Tp-Link

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